Need Your Greens But Stuck at Home? We Present to You the Ultimate Fruit and Vegetable Home Delivery Service: NRTC Fresh!
It is of no doubt that quarantine has compelled us to go out less, shop more online. With the hundreds of online shopping services available, it can be tough to spot the best services to use. Fortunately for all online food shoppers, we articulated a review on NRTC Fresh, which is an online marketplace offering a variety of fresh fruits and vegetables from quality organic farms, deliverable to your doorstep, wherever you may be in the UAE. The company has also recently launched a mobile app that makes the shopping experience more convenient, pleasant, and fast for customers. Luckily for you, this review is all you need to get thorough insight on how NRTC Fresh works and what products they provide in order to make the best use of this service!
Fruit/Veg Product Diversity
NTRC Fresh offers a variety of fresh and organic fruit and vegetables from quality organic farms locally, regionally, and globally. Its product range includes regular and exotic fruits, supplied rom countries like the UAE, India, Spain, Egypt, and Brazil. They are loaded with essential vitamins, minerals, and fibers. Their fruit line includes regular fruit as well as berries, citruses, stone fruits, tropical fruits, and exotics. Their vegetables line also includes root vegetables, leafy vegetables, herbs, and many more. Some of the exotic fruit offered includes dragon fruit (Vietnam), granadilla (Columbia), loquat (Lebanon), passion fruit (Kenya), and lychee (Thailand).
They also offer bulk-buy date boxes, all above 5 kg, supplied from the UAE and Saudi Arabia. Their product offer structure constitutes of fruit/veg boxes that are varying in size; a single box, a couple box, and a family box. They also offer fruit baskets, ideal for gifting someone, which are wrapped accordingly.
A Great Tool for Families
They also offer a “Mommy’s Helper Box” which is a box constituting of pre-cut, peeled, and shredded fruits and vegetables, making meal preparations fast and easy. This box, with its wide variety of fruit/veg, is ideal for busy mothers who want to ensure healthy and balanced meals for their families. Not only do NRTC Fresh provide fresh whole produce, they also provide “ready to cook” and “ready to serve” vegetable salads that are pre-packaged in serving sizes and ideal for meals. For some great fresh recipes to try at home, click here.
Finally, NRTC Fresh also offers cresses; these are whole and live plants that come in a box filled with soil. These leafy plants are usually eaten raw and the fact that they are un-plucked ensures maximum freshness. The consumer would keep the plant, water it, and use it simultaneously. This service is rather unique and not offered by similar competitors in the market. For further inquiries, you can visit the company’s FAQ page here.
Fruit/Veg Hygiene
NRTC Fresh delivers fruits and vegetables to your doorstep while considering the highest level of hygiene and customer safety. This is necessary especially during the COVID-19 pandemic. All products are cleaned and washed thoroughly before packaging. Workers use masks and gloves during the cleaning process. They also ensure sanitization of all surfaces and delivery vehicles frequently to further maintain hygiene and safety. During the delivery process, the delivery man wears gloves and a mask, whilst also abiding by optional contact-free delivery requests. This is to ensure that customers receive their orders in the cleanest and most hygienic manner.
Fruit/Veg Packaging
Packaging is especially important for fresh fruits and vegetables as they are highly perishable and can get easily damaged. NRTC Fresh delivers the fruits and vegetables in a green cardboard box with the company’s logo. Each vegetable is individually wrapped with plastic such as cucumbers and cabbage. As for fruits, they come in a foam disposable plate that can be thrown away. Each fruit comes in a different plate covered up with a plastic wrap. While this may not be the most environment-friendly packaging, NRTC Fresh gives their customers the option of choosing green, eco-friendly packaging at checkout. For more information, please read this article.
Fruit/Veg Prices
Unlike many other expensive fruits and vegetables online services, NRTC Fresh offers the most affordable prices online. You would not find the same prices elsewhere, which really makes this service special. For example, avocados usually have a price of more than AED 30 per pack, while NRTC Fresh has its price set between AED 15 and AED 19. Now we all know that exotic and organic fruits are very costly, but that is not the case in this service. You can find dragon fruits for only AED 9 per pack, and mangosteen for AED 23 per pack; and these prices are actually remarkable for such fruits.
In addition to regular prices, NRTC Fresh also includes special offers every day. For example, they currently have a 12-piece box of Alphonso mango with a price of only AED 30, and a 4-kilograms box of black grapes for AED 30 as well, which is mind-blowing. To check out their most recent offers, please click here. NRTC Fresh also offers bulk-buy, which cuts a lot of money from their already affordable prices. For example, you can order eight packs of white mushroom for AED 35, which if you buy separately you would pay AED 50.4, for the same amount of mushroom. You can also bulk-buy carrots for only AED 20 per box which carries five kilograms of carrots.
Family Fruit Box Deals
This service also offers pre-filled boxes of 5 to 10 kilograms of fruits and vegetables. This option cuts a lot of the price of buying these foods separately. For example, a 5-kilograms “singles box” of a variety of mixed fruits and vegetables costs AED 80. Whilst the 13-14 kilograms of “family box” costs AED 135 and you would receive all these foods in one box only. Moreover, NRTC Fresh offers special discounts to employees holding Al Saada discount cards which cuts 20% off of the total price. All in all, this service really provides fresh fruits and vegetables at great prices, let alone offering more discounts and free deliveries!
Fruit/Veg Delivery Time
As customers, delivery time is probably one of features we pay most attention to, especially for food items. Unlike other fruit and vegetable applications, NRTC Fresh has a fast delivery time range that offers a maximum of next day delivery, or gives customers the choice to select the date and time that most suits their preference. For orders, customers can select preferred date and time from 3 time-slots: 9-am to 12-pm, 1-pm to 4-pm, or 5-pm to 8-pm. This gives the buyer the flexibility to choose their expected delivery order time. Moreover, the service delivers to all Emirates in the United Arab Emirates. Not only that, they do not charge any additional fees upon their delivery no matter which emirates you live in.
Another admirable feature that NRTC fresh has is the minimum order amount. Most fruit and vegetable applications offer a minimum of AED 100 order amount to deliver. However, what makes NRTC unique and special is that their minimum order amount is only AED 80, deliverable to your doorstep and at the exact time you choose and following safety and health regulations. Lastly and more outstandingly, NRTC Fresh follows the refund policy which comforts all customers and gains their trust. For instance, sometimes orders made in a specific date have products that are out of stock because of unexpected situations or conditions. In this case, the customer will be notified first by a phone call or email and then the refund will be made to ensure the satisfaction of the customer. For more information on the return policy, please click here.
NRTC Fresh Customer Service
NRTC Fresh conducts customer service through WhatsApp or email. The WhatsApp number present in their website is for customers who wish to ask any questions about the fruits and vegetables or about their order. Their customer service staff is very friendly and helpful. They are efficient in solving all customer issues, and reply quickly to inquires through WhatsApp, as well as to phone calls. Throughout one of our orders, we had a missing item which we’ve already paid the full amount for. We called the customer service staff and told them about the problem we faced. They delivered the missing item on the same day and within 2 hours only, with some additional fruits as a gesture of apology from their side.
The second issue we faced was the defected quality of some vegetables in our order like the lettuce and tomatoes. The lettuce was not in a good quality. The tomatoes were at the bottom of the box and got smashed from the things on top of it. Once we contacted them about the issue, they offered to take the product back and refund the money to the bank account or adjust it in the invoice had we chosen cash on delivery. We chose to get a refund and it took 5-6 working days just as they mentioned.
NRTC Fresh App
Have you tried their app yet? It is probably our favorite aspect of this great online fruit and vegetable home delivery service. As a new customer, you start by creating an account to login, which will enable you to view current and previous orders. In their app, they linked their social media accounts such Instagram and Facebook. With one click, you can visit those pages. Their contact number and email are also visible, enabling you to call them if you need any further assistance.
When ordering, it is easy to add products to the cart, as well as adjust quantities to your preference. Additionally, they separate fruits and vegetables in different labelled categories to ensure practicality and convenience during your shopping experience. Through checkout, you would add your address and preferred delivery time, and a coupon code to redeem a discount. In fact, NRTC Fresh provides their coupon codes and discount offers in their social media platforms. Please click here to view their Instagram page. Moreover, you can choose your preferred payment option; cash on delivery or credit card payment. The NRTC Fresh app is a great tool that ensure customers have an enjoyable, convenient, and fast shopping experience.
For more information visit www.nrtcfresh.com. You can download the app right now by heading to the App Store or Google Play. You can also check out this amazing review by Dubai Moms, as well as this article on the top organic supermarkets in Dubai.
To view more reviews, click here.